Important Notice

As a result of our recent upgrade, our password requirements have changed to comply with industry standards. Your CITT password must meet the following criteria:
  • Have at least one number
  • Have at least one capital letter
  • Have at least one lower-case letter
  • Be at least seven (7) characters long
If your current password does not meet these requirements then you will need to reset it. Your Username is your CITT ID (e.g. 18-49850) or, if you are not a CITT member, your email address. Click on the "Forgot Password" link below to enter your username to generate a Password Reset request. You can also confirm your username using the "Forgot Username" option.

If you have any issues with your password please contact Marysa MacKinnon at

CITT sincerely regrets any inconvenience that this service update may cause you and appreciates your support!

Accessing your CITT Account

If you know your login information, simply sign in to the left.

If CITT has your email address on file, you probably already have a CITT account. If you don’t know your login information, just follow this two-step process to set up your account:

  1. Click "Forgot ... my username" under the green Sign In button to receive an email with your username at the email address we have on file.

  2. Once you have your CITT username, then, use the "Forgot my password" option to receive a one-time link to reset your password.
If you have any trouble signing in or retrieving your username and password, simply contact us at 416-363-5696 ext. 0 or and a CITT staff member will help you out.