Direct-to-consumer business is growing rapidly from traditional brick and mortar, but customer returns continue to be a cost borne by the supplier. In the appliance sector, returns can be over 4% of units sold - and even higher on seasonal products. In this webinar, through the example of the appliace business, you'll learn key areas for suppliers to turn this cost activity into a profit center, with useful takeaways no matter what sector you operate in.
With extremely tight margins, a product that cannot be sent to landfill due to refrigerants (damaging ozone layer) and bulky, heavy units with a high return freight cost dictates that these costs are a drain on profitability - but they really provide an opportunity. This webinar will cover:
- The current state of reverse logistics
- Cost reduction strategies (both pre-purchase and post-purchase)
- Triple bottom line opportunities
- Freight negotiations strategies
- Remanufacturing strategies
- B-channel opportunities
By attending this webinar, you'll understand freight strategies for returned merchandise, key opportunities in analyzing returned merchandise, and re-selling strategies.
This session will be invaluable to operations, facilities, procurement, and transportation managers, and will also provide fascinating insights and learning for anyone involved in the supply chain.
How to Register for this Webinar:
- If you do not yet have a CITT account, click here to create an account. If you aren't already logged in, please use the "Sign In" fields to the right. If you’ve forgotten your login information, you can click here to retrieve your username or reset your password here.
- Once you're logged in, click on the green Register Myself button
- Click the green Proceed to Checkout button
If you need any help registering, please contact Marysa at mmackinnon@citt.ca.