The Leadership Series

Industry practitioners and employers have confirmed that leadership skills are critical, core competencies for logistics professionals.

CITT has partnered with OpusWorks, an experienced online learning provider, to offer leadership skills training to CITT members like you, and your colleagues.

The Leadership Series is eligible for CMUs! You can log 5 CMUs for succesfully completing an individual module (10 for the 2-module change bundle), or 50 if you finish the full series.  

Topics include:

  • Understanding Change - 5 CMUs
  • Managing Change - 5 CMUs
  • Introduction to Conflict Management & Conflict Management Tools - 10 CMUs (2 module bundle)
  • Emotional Intelligence - 5 CMUs
  • Active Listening - 5 CMUs
  • Diversity & Inclusion - 5 CMUs
  • Managing Generations - 5 CMUs
  • Effective Communication - 5 CMUs

You can sign up for individual modules or the full "Leadership Series".  The learning is delivered entirely online and is self-paced. Once you've finished a module, you'll take a short test to confirm you've completed the learning. Get 80% or more on the test to pass the course and download a certificate of completion!

How to Register for the Leadership Series:

  1. If you do not yet have a CITT account, click here to create an account. If you already have an account, you'll need to be logged in. If you aren't already logged in, please use the "Sign In" fields to the right. If you've forgotten your login information, you can click "Forgot Username" or "Forgot Password", or contact the CITT national office for help.

  2. Once you're logged in, click on the registration option you would like to attend. You have the option of choosing the full package of 9 sessions, or create your own package of individual sessions. 

  3. Once you have selected the sessions you would like to attend, click on the green Register Myself button

  4. Click the green Proceed to Checkout button

If you need any help registering, please contact Rachel at rmackenzie@citt.ca.


When
2020-08-02 - 2021-07-31
Where
Online Online

Program


Saturday, 27 June 2020

 
This is part one in a two-part series on personal and organizational change. Module objectives: Evaluate the driving forces of change Examine psychological and emotional responses to change Identify attributes that helps teams cope with change Develop strategies and methods for facilitating change Practice applying change leadership strategies to support a successful change effort Identify ways to embed continuous improvement, change, and growth in the organization’s culture
Time
2020-06-27 - 2021-07-31
2020-06-27

This module is part two of a two-part series on personal and organizational change. Module objectives: Evaluate the driving forces of change Examine psychological and emotional responses to change Identify attributes that helps teams cope with change
Time
2020-06-27 - 2021-07-31
2020-06-27

This is a two-part series on managing personal and professional conflict. Module objectives: Explore the causes and types of conflicts Demonstrate the cost of conflict for individuals and organizations Examine different conflict styles
Time
2020-06-27 - 2021-07-31
2020-06-27

This module will discuss what emotional intelligence is and how you can develop emotional intelligence skills to lead yourself and others. Module objectives: Explain how to use and manage your emotions Show methods for positively influencing others’ emotions Explore ways to influence others through intrinsic motivators
Time
2020-06-27 - 2021-07-31
2020-06-27

Module objectives: Explain what Active Listening is and how you can develop this skill as you become an effective communicator. Consider that Active Listening takes practice and is a learned skill developed over time. It is not only hearing what a person says in communication; it is also being engaged in the conversation. Show that Active Listening requires you to hear, think, and absorb what is being said. It requires concentration and interpreting the meaning behind what you hear.
Time
2020-06-27 - 2021-07-31
2020-06-27

Module Objectives: Explore the many layers of diversity Recognize the impact of conscious and unconscious bias Examine the roots and causes of our perceptions and reactions to others Study how bias and stereotypes may unintentionally influence our thoughts and decisions Identify possible areas of conflict among diverse groups and patterns of diversity conflict in the workplace Learn our role in fostering diversity and inclusion
Time
2020-06-27 - 2021-07-31
2020-06-27

Module Objectives: How to identify generational differences How the differences are displayed in the workplace Communicating with and managing a multi-generational workforce Managing telecommuting workers Managing potential conflict
Time
2020-06-27 - 2021-07-31
2020-06-27

Module objectives: Enhance awareness of the subject of communication Assess your style Identification of other’s communication style Examine the multiple channels of communication Recognize and manage verbal and non-verbal behaviors Explore and practice behaviors Show how to use assertive rather than aggressive, passive, or passive-aggressive communication
Time
2020-06-27 - 2021-07-31
2020-06-27